IT Help Desk Supervisor $94,615 – $114,994

The City of Vacaville is looking for a customer-focused IT Help Desk Supervisor to oversee a dynamic team supporting end users in all of our City departments. In this key role, you will supervise day-to-day help desk operations, ensuring timely and effective technical support for hardware, software and network-related issues. The position also manages developing and implementing procedures and policies, making budget recommendations, improving service delivery and providing leadership and training to the team. Be part of the team that keeps the City connected and empowers staff with the tools they need to serve our community!