Summit7
- IT support relating to technical issues involving Microsoft’s core business applications and operating systems
Monitoring and support of Azure Backups - Management of Exchange Online, SharePoint Online, Teams, OneDrive for Business, Cloud App Security, Intune, and Azure Active Directory
- Basic technical support at the network level: WAN and LAN connectivity, routers, firewalls, Wi-Fi, and security
- Basic remote access solution support: IPSEC & SSL VPN, Remote Desktop Services, etc.
- Monitor the remote monitoring and management system alerts and notifications and respond accordingly through service tickets
- Consistently documenting changes and updates to client environments
- Communication with clients as required; keeping them informed of incident progress, notifying them of impending changes, and agreed outages
To apply for this job please visit summit7.isolvedhire.com.